The AI Helpdesk Assistant
Your partner for efficient helpdesk management
Welcome to the future of helpdesk management!
Our AI Helpdesk Assistant is your reliable digital assistant for all internal enquiries. It supports and relieves your team with HR or IT-related concerns, processes and employee support. With him, you optimise your internal processes, offer fast and effective solutions as well as a first-class employee experience. Our AI Helpdesk Assistant revolutionises support and ensures smooth workflows. Get your trusted avatar and increase your team’s efficiency!
Automate your helpdesk processes!
EFFECTIVE EMPLOYEE SUPPORT
Automated FAQs based on documents
Optimise employee support as an HR or IT manager with our AI-driven solution. Our avatar automatically answers employee questions by extracting relevant information from uploaded documents such as FAQs or company policies. Provide your employees with fast and accurate answers and increase the efficiency of your internal support team. Learn more about our solution and improve your support processes.
EFFECTIVE EMPLOYEE SUPPORT
Automated FAQs based on documents
Optimise employee support as an HR or IT manager with our AI-driven solution. Our avatar automatically answers employee questions by extracting relevant information from uploaded documents such as FAQs or company policies. Provide your employees with fast and accurate answers and increase the efficiency of your internal support team. Learn more about our solution and improve your support processes.
AS HELPDESK OPTIMISER
Revolutionise your internal support
Increase the efficiency of your internal helpdesk with our AI-driven assistance system. Automate employee question answering, fast onboarding and comprehensive support for HR and IT concerns. Streamline your workflows and deliver a world-class employee experience. Learn more about our solution and revolutionise your internal support.
SEAMLESS ONBOARDING
Welcome new employees with ease
Streamline the onboarding of your new employees in your internal helpdesk, be it HR or IT, with our innovative solution. Our AI-driven avatar guides employees step-by-step, gathers relevant information and provides a personalised experience. Create a positive working environment from the start and facilitate the integration of new team members. Learn more about our solution!
SEAMLESS ONBOARDING
Welcome new employees with ease
Streamline the onboarding of your new employees in your internal helpdesk, be it HR or IT, with our innovative solution. Our AI-driven avatar guides employees step-by-step, gathers relevant information and provides a personalised experience. Create a positive working environment from the start and facilitate the integration of new team members. Learn more about our solution!
MULTILINGUAL SUPPORT
Map processes in 30 languages
Enhance your HR and IT helpdesk with our AI-driven avatar. It understands and answers questions in nearly 30 languages to ensure effective communication with your international employees. Provide them with seamless and language-appropriate support.
FOR AN EFFICIENT TEAM
Achieve maximum productivity
Our AI helpdesk assistant optimises your HR and IT team workflow. Automated processes and quick responses take the pressure off your team and increase efficiency. Focus on strategic tasks and achieve maximum productivity.
FOR AN EFFICIENT TEAM
Achieve maximum productivity
Our AI helpdesk assistant optimises your HR and IT team workflow. Automated processes and quick responses take the pressure off your team and increase efficiency. Focus on strategic tasks and achieve maximum productivity.
INDIVIDUAL AVATAR
Focus on corporate culture
Customise our AI-driven avatar to your liking. Customise its appearance and personality to reflect your unique corporate culture. A friendly face that embodies the synergies between people and technology.
The best features at a glance
Get more out of your helpdesk
Automated flow creation based on documents
Projects and avatars in over 30 languages
Availability 24/7 across all time zones
Emotionalized AI helpdesk through our avatar engine
Automated flow creation based on documents
Projects and avatars in over 30 languages
Availability 24/7 across all time zones
Emotionalized AI helpdesk through our avatar engine
24/7 support in over 30 languages
Reach staff worldwide with our automated FAQs avatar!
1
Upload documents
Upload your documents to our Knowledge Platform, whether they are FAQs and company policies in PDF format or onboarding videos.
Upload documents
Upload your documents to our Knowledge Platform, whether they are FAQs and company policies in PDF format or onboarding videos.
Extract information
Experience the magic of our solution as it automatically extracts relevant information from documents and makes it available to the avatar.
2
2
Extract information
Experience the magic of our solution as it automatically extracts relevant information from documents and makes it available to the avatar.
3
Share within the company
Make the link available in your company, e.g. on your intranet, so that all your employees can ask the avatar questions from anywhere at any time.
Share within the company
Make the link available in your company, e.g. on your intranet, so that all your employees can ask the avatar questions from anywhere at any time.
Increase satisfaction
Ensure smooth com-munication and increase employee satisfaction with our avatar, which answers your employees’ questions accurately and in 30+ languages.
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4
Increase satisfaction
Ensure smooth communication and increase employee satisfaction with our avatar, which answers your employees’ questions accurately and in 30+ languages.
Revolutionise your customer service with more AI assistants
The advantages of an AI helpdesk in HR and IT
Increase
efficiency
The AI Helpdesk Assistant speeds up the support process by providing fast and accurate employee responses, improves support efficiency.
Relieve
staff
The AI Helpdesk Assistant enables fast and accurate responses to repetitive employee questions, freeing up your team to focus on more complex tasks.
Personalised experience
The avatar guides new employees step-by-step through onboarding or other processes, providing personalised experiences and ensuring a positive employee experience.
Multilingual support
The AI Helpdesk Assistant understands and answers questions in nearly 30 languages, improving communication with international employees and increasing employee satisfaction.
FAQs
How does the AI Helpdesk work?
It’s simple – it can be accessed via any browser-enabled device. No lengthy installation is necessary.
Who is behind this solution?
Further questions?
